Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide when you submit an inquiry, request a quotation, contact our team, or use our services. This may include:

• Name
• Company name
• Email address
• Phone number
• Billing or shipping information
• Product and sourcing requirements
• Supplier information
• Order and shipment details
• Documents you provide for sourcing, inspection, logistics, or customs purposes
• Communications between you and our team

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referral source, and general website usage data.

2. How We Use Your Information

We may use your information to:

• Respond to inquiries and quotation requests
• Provide sourcing and procurement services
• Identify and communicate with suitable suppliers
• Coordinate product samples and orders
• Manage quality inspections and factory audits
• Coordinate warehousing, shipping, and logistics
• Prepare or coordinate shipping and customs documentation
• Process payments and maintain transaction records
• Provide customer support
• Improve our website and services
• Prevent fraud, misuse, and security threats
• Comply with applicable legal and regulatory requirements

3. Sharing of Information

We may share relevant information with third parties when necessary to provide the services you request. These parties may include manufacturers, suppliers, inspection companies, warehouses, freight forwarders, logistics providers, customs-related service providers, payment processors, and technology providers.

We only aim to share information reasonably necessary for the relevant service or transaction.

We do not sell your personal information to third parties for their own marketing purposes.

4. Supplier & Business Information

During the sourcing process, you may provide confidential product specifications, designs, supplier information, pricing requirements, or other commercial information.

We take reasonable measures to protect this information and use it for the purpose of providing the requested services. Where appropriate, additional confidentiality arrangements may be established separately.

5. Payment Information

Payments may be processed through third-party payment providers. Depending on the payment method used, your payment provider may collect and process financial information according to its own privacy policy and security procedures.

We do not necessarily receive or store complete payment card details processed directly by third-party payment providers.

6. Cookies & Website Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and measure the effectiveness of our services or marketing.

Where required by applicable law, we will request consent before using non-essential cookies.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal and business information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, and meeting legal, accounting, or regulatory obligations.

9. International Data Transfers

Because we provide international sourcing and logistics services, information may need to be processed or shared across different countries and regions, including China and the destination countries of our customers.

Where required, we take appropriate measures to protect personal information transferred internationally.

10. Your Privacy Rights

Depending on where you live, applicable privacy laws may give you certain rights regarding your personal information, including the right to request access, correction, deletion, restriction, or a copy of your information, or to object to certain processing.

You may also have the right to withdraw consent where processing is based on your consent.

11. Third-Party Websites

Our website may contain links to websites operated by suppliers, logistics providers, payment providers, or other third parties.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

12. Children's Privacy

Our services are intended for businesses and individuals capable of entering into commercial transactions. They are not directed toward children, and we do not knowingly seek to collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, business practices, technology, or applicable legal requirements.

When changes are made, the updated version will be published on this page with a revised Last Updated date.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through the contact information provided on our website.

China Source

Unit 1208, 12/F, Tower 2, Silvercord 30 Canton Road, Tsim Sha Tsui Howloon, Hong Kong SAR

Email: info@chinasource99.com

Phone: +86 123 2831 3818